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8:00 am to 4:00 pm Mon to Fri, Closed on Public Holidays
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GEMLAB Professional – Independent – Trusted
GemLab. Protecting what’s precious since 1987.
GemLab is a pioneer in valuing and protecting jewellery. We proudly offer a service that is truly independent (we do not buy or sell). Our unbiased, transparent valuation reports give you the level of detail you need all the while keeping your information confidential and secure.
The Lab is located at 42 Constellation Drive, Rosedale, just off the Upper Harbour Highway exit on Auckland’s Northern Motorway. Open Monday to Friday, excl. public holidays, 8am to 4pm and parking is available on site.
For more than 30 years, GemLab has been valuing New Zealanders’ jewellery and watches.
Our team of qualified Gemologists and Jewellery Valuers have qualifications from the Gemological Institute of America, the Gemmological Association of Great Britain and Australia. GemLab is also a member of The Association of Independent Jewellery Valuers.
For over 30 years, GemLab has been trusted to value New Zealanders' diamonds, Gemstones and Watches. We are well-regarded for our unwavering commitment to remaining independent.
We remain empathetic to your celebrations and challenges, all while upholding the highest level of professionalism and confidentiality.
Our qualified Gemologists use the latest scientific testing equipment to provide accurate and detailed valuations of your jewellery.
Book a one hour or same day valuation service with us, or just call in to our Lab for our 2 week service. Parking is available on site. We will give you a receipt for your jewellery and text you when ready.
GemLab is New Zealand’s leading jewellery valuation and protection company. We have a strong and committed team of gemmologists, diamond graders, jewellery valuers, and support personnel who bring a diverse and international skillset.
Our friendly staff are happy to go through your jewellery collection with you and to provide a no charge, obligation-free quote.
Paul Nilsson
With diplomas from both the Gemmological Institute of America (GIA) and the Gemmological Association of Great Britain (FGA distinction) Paul is an experienced and trained gemmologist and diamond grader, having valued New Zealanders’ jewellery for over 40 years.
Paul’s forte is large diamonds and high-quality coloured stones. He brings an in‐depth knowledge of the insurance industry and can advise on insurance claim matters. You can contact Paul directly by email: paul.nilsson@gemlab.co.nz
Paul Nilsson
Director & Valuer
Jennifer
Jennifer is an FGA and DGA which means that she has the prestigious Gemmology and Diamonds Diplomas from the Gemmological Association of Great Britain. Jen has been with GemLab for 30 years and is experienced in valuing all types of jewellery. Her speciality is accurately assessing loose high-quality diamonds.
Jennifer
Gemmologist & Valuer
Kelly
Another of our GIA-trained diamond graders and gemmologists, Kelly has been with GemLab for more than 20 years. Kelly started with us just before we moved from our first premises in Vulcan Lane to the North Shore. Kelly has her finger on the pulse with the latest gem identification and advanced diamond grading techniques. She is also au fait with quality watches and their values.
Kelly
Gemologist & Valuer
Janelle
Janelle is a qualified GIA diamond grader, FGA gemmologist and a full member of the Jewellery Valuers Society of New Zealand. Janelle is an experienced jewellery valuer, ready and able to provide accurate descriptions and values on all your modern, estate, and antique jewellery items.
Janelle
Gemmologist and Valuer
Sarah
Sarah brings jewellery experience and a strong customer service ethos to GemLab after many years managing her family’s business, Charlton Jewellers, on the North Shore. Sarah also manages GemLab’s accounts – invoicing, paying the bills and ensuring we get paid.
Sarah
Accounts & Customer Service
Harri
Harri brings customer service and administration experience and has a strong interest in jewellery, gemstones, and Swiss-made watches. With a degree in visual arts, she has also designed custom pieces for clients in previous roles. At GemLab, Harri makes sure your jewellery is looked after and documented before it goes to our valuers.
Harri
Valuer Support & Customer Service
Sophia
Sophia earned her Diploma as a Graduate Gemologist (G.G), Accredited Jewellery Professional (A.J.P), Graduate colour stone, and Graduate diamond from the Gemological Institute of America (GIA). Sophia also has her background in graphic design as well as sales and management in the jewellery industry. Sophia’s specialty lies in jewellery and diamonds. Originally from South Korea, she is a fluent Korean speaker. Besides her passion for gems, she enjoys fishing, pottery and knitting in her spare time.
Sophia
Gemologist & Valuer
Alicia
Alicia brings a lot of experience to GemLab from working in customer service & admin roles over the years. She has previous experience in jewellery from working in a well-known jewellery store & has her diploma in photography ensuring your items are processed & photographed to a high standard before going to our valuers. When she’s not at work you’ll find her lifting weights at the gym, seeking out her next adventure and spending time with family & friends.
Alicia
Admin & Customer Service
Elizabeth Fukofuka
The owner of this lovely shop called and explained what had happened with my previous experience and was so polite and genuine, really kind person I can tell. There was obvious miscommunicat…
Read MoreFlory Park
Thank you for your quick and professional services.
Julia Marin
Fantastic service. They are very helpful, informative and Paul and the team have a tone of experience. I highly recommend them.
